Nexabroad (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (nexabroad.com) and our services (collectively, the “Service”). Please read this policy carefully. By using the Service, you consent to the practices described herein.

1. Information We Collect

We collect information you voluntarily provide to us when you:

• Complete the visa readiness assessment (answers to 40+ questions).
• Create an account or log in (email, name, phone number).
• Upgrade to premium or purchase credits (payment information is processed by Razorpay; we do not store full card details).
• Contact our support team.

Assessment answers include details about your academic background, financial situation, immigration history, study plans, and interview readiness. This data is used solely to generate your readiness report and personalised recommendations.

Automatically collected information may include IP address, browser type, operating system, referral URLs, and pages visited. We use this to improve performance and security.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service (e.g., calculate your score, generate reports).
• Process payments and grant premium access.
• Communicate with you about your account, updates, and support.
• Improve and personalise your experience.
• Comply with legal obligations.

We do not sell your personal data to third parties.

3. Sharing Your Information

We may share your information with:

• Service providers – Razorpay (payment processing), OpenAI (report generation – no personal identifiers are sent except your answers), and hosting providers.
• Legal authorities – if required by law or to protect our rights.
• Business transfers – in the event of a merger, acquisition, or sale of assets.

All third parties are contractually obligated to protect your data and use it only for the purposes we specify.

4. Data Retention

We retain your assessment answers and account information as long as your account is active. You may request deletion of your data by contacting info@nexabroad.com. Payment records are retained for 7 years for tax and legal compliance.

5. Security

We implement industry-standard security measures, including encryption (HTTPS), secure session management, and restricted access to databases. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (for Indian and EU residents)

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.

To exercise these rights, please email info@nexabroad.com.

7. Cookies and Tracking

We use essential cookies to remember your theme preference (dark/light), maintain login sessions, and prevent CSRF attacks. No third‑party advertising cookies are used. You can disable cookies in your browser settings, but some features may not work properly.

8. Children’s Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware of such data, we will delete it immediately.

9. Third‑Party Links

Our Service may contain links to external websites (e.g., partner loan providers, test prep). We are not responsible for the privacy practices of those sites.

10. Changes to This Privacy Policy

We may update this policy from time to time. The “Last updated” date at the top will reflect the latest version. Continued use of the Service after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@nexabroad.com
Address: Nexabroad (registered address – to be updated if required)

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By using Nexabroad, you agree to this Privacy Policy.